Position Summary:
The Credentialer and Onboarding Specialist is responsible for coordinating the credentialing, compliance, and onboarding processes for all divisions within the Projob Family of Companies. This position ensures that all employees meet required standards in alignment with federal, state, and industry-specific regulations across multiple sectors, including Government, Light Industrial, Healthcare, and others. The specialist will report directly to HR and work closely with the HR Assistant to support company-wide compliance efforts.

Reasonable accommodation will be provided to enable individuals with disabilities to perform essential functions, in accordance with applicable laws.

Essential Duties and Responsibilities:

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role.

Key Responsibilities:

• Manage and maintain the credentialing and onboarding process for all new hires across all Projob divisions.
• Verify and track required credentials, licenses, certifications, and background checks to ensure compliance with federal, state, and local laws, as well as client-specific requirements.
• Work collaboratively with the HR Assistant and division managers to ensure all documentation is complete and accurate prior to start dates.
• Maintain organized and up-to-date records of employee credentials, training, and compliance documentation.
• Monitor expiration dates of credentials and proactively coordinate renewal processes.
• Assist with audits by preparing and providing the required documentation and reports.
• Serve as a point of contact for credentialing and onboarding inquiries from internal teams and external partners.
• Help develop and refine onboarding procedures to ensure a consistent and positive new hire experience.
• Support the implementation of compliance-related policies and procedures across divisions.
• Stay informed of changes in laws, regulations, and industry standards that impact credentialing and onboarding requirements.

Other Duties:

The above responsibilities are not exhaustive and may be adjusted or supplemented as necessary to meet business objectives.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree in HR, business, or related field preferred.
• 2+ years of experience in credentialing, onboarding, HR compliance, or a similar role, ideally in a multi-division or multi-industry setting.
• Strong knowledge of credentialing requirements for Government, Light Industrial, and Healthcare sectors (or willingness to learn).
• Exceptional attention to detail, organization, and record-keeping.
• Strong interpersonal and communication skills with the ability to collaborate across teams.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and HRIS or credentialing software systems.

Key Competencies:

• Attention to Detail
  Accurately processes and verifies credentials, documents, and records to ensure full compliance with regulatory and client requirements.
• Organization & Time Management
  Effectively manages multiple credentialing and onboarding tasks simultaneously across divisions and deadlines without compromising quality.
• Compliance Mindset
  Understands the importance of regulatory and legal requirements and proactively ensures adherence to all applicable laws, standards, and internal policies.
• Communication Skills
  Demonstrates clear, professional, and timely communication with internal teams, candidates, and external partners regarding credentialing and onboarding processes.
• Collaboration
  Works cooperatively with HR, division managers, and other stakeholders to achieve shared compliance and onboarding goals.
• Problem-Solving
  Identifies potential credentialing or onboarding issues early and develops practical solutions.
• Adaptability
  Adjusts to changes in regulatory requirements, company policies, and client demands across different industry sectors.
• Discretion & Confidentiality
  Handles sensitive and confidential information appropriately and securely.
• Technology Proficiency
  Uses HRIS systems, credentialing software, and common office tools (Excel, Outlook, Word) to track and report on compliance activities.

Supervisory Responsibility:

This position does not require supervision.

Work Environment:

This position is primarily office-based. The role involves using standard office equipment, including computers, phones, photocopiers, and fax machines. The noise level in the office and on job sites can range from minimal to loud, depending on the location and activity.

Safety Practices and Responsibilities:

• Follow all company safety and accident prevention programs.
• Comply with company policies and procedures and local, state, and federal regulations.
• Work in a safety-conscious manner to prevent risks to self or others.
• Report any safety violations or hazards promptly to management.
• Adhere to the company’s Drug-Free Workplace policy.
• Use safety equipment and supplies as required and properly trained.
• Demonstrate knowledge of fire and disaster preparedness during drills or actual situations.

Physical Demands:

The physical demands outlined below represent the requirements an employee must meet to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Regularly required to communicate effectively, including talking and hearing.
• Frequently required to stand, walk, use hands to handle or feel objects, and reach with hands and arms.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
• The ability to lift objects independently weighing up to 15 pounds and, with assistance, up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type and Expected Hours of Work:

This position typically operates Monday through Friday during regular business hours. However, occasional evenings, weekends, or holiday work may be required based on business needs.

AAP/EEO Statement:

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.