Serve as the receptionist for the Housing Authority’s central office.  Greet visitors, ascertains nature of business, provides information and conducts visitors to proper person.  Answer incoming calls, transfers and routes them as needed.  Provide applications for housing in accordance with established procedures.  Collect and record rent and other charges.  Receive requests for repairs, generate and close work orders.  Assist and encourage residents to become self-sufficient by referring to programs directed toward self-sufficiency.  Make interim adjustments based on information from residents. Assist in conducting annual re-examinations to verify continued program eligibility, and with various types of inspections. Attend staff meetings as needed.