Grow, Connect and Influence with the Chamber

For more than 80 years the Opelika Chamber of Commerce has been working every day to make Opelika a better place to live, work and grow a business. Recognized for their operational best practices among 501(c)6 not-for-profit Chambers of Commerce, the Opelika Chamber is one of only 3 5-star accredited chambers in the state of Alabama and was named 2024 Chamber of the Year.

Representing nearly 1,000 businesses, the Opelika Chamber of Commerce strives to be a leading catalyst for a better Opelika. If you like to be at the center of the action, then the Chamber is the place to be. You will have the chance to establish relationships with every business in the city from large public companies to neighborhood restaurants. The Chamber strengthens our community as the champion for business.

The Opelika Chamber is a high-performing team that expects a lot of every member and delivers amazing results. It starts with core values. These are ours:

• Practice Positivity
• Earnestly Build Bridges
• Earn Trust
• Aspire to Excellence
• Seek Continuous Growth
• Practice Servant Leadership

Position: First Impression Coordinator

Reports To: Vice President

This position is an essential role at the Opelika Chamber, as they will be the first impression to all visitors and guests to the new Opelika Chamber facility, home of the Opelika Chamber offices, AO Tourism offices, Auburn-Opelika Visitor Experience, and additional meeting spaces and business resource center.

The ideal candidate will be someone who exudes positivity and finds joy simply in saying “hello!”, and helping others, even when the questions may be off-the-wall. They must be a strong and confident communicator, self-motivated, organized and tech-savvy, with a clear focus on high quality customer support; possess excellent time management skills; a love for organizing; and comfortable dealing with a broad spectrum of business industries and people.

Responsibilities and Duties

• Enthusiastically greets and assists all visitors (in person at our facility and/or digitally through phone/email communication) and provide services such as community information, relocation information, forwarding calls, accepting payments, receiving & signing for deliveries, and more.
• Manages the scheduling, coordination and communication for all event space rentals in the facility.
• Responsible for maintaining, organizing, ordering and restocking all aspects of the chamber office, as well as the overall cleanliness, organization, and maintenance of the building. 
• Serve as the Executive Assistant to the President & CEO, assisting in all projects as assigned. This includes calendar management, placing calls on behalf of the CEO, research projects and more.
• Effectively assist with notebooks for the Chamber and Foundation Board of Directors bi-monthly meetings as well as Leadership Program and Committee Meetings.
• Contributes to the membership retention plan, proactively calls existing member businesses. Handles updating member information as needed. Assists Director of Operations & Engagement with distribution of member decals.
• Responsible for managing and organizing all storage in the facility. 
• Oversees Welcome Signage on all TVS for visitors and groups alike as well as manages naming rights and sponsorships related to the building.
• Manages the facility’s music system and is the first line of defense for all technology questions related to the building.  
• Replenish new member & relocation packets.
• Provide operational support of payment processing and weekly deposits, as needed.

• Serve as staff support for Chamber events, seminars, retreats, social events, and special meetings as directed by the President & CEO.
• Support all staff members & their needs, as requested.

Desired Experience and Required Attributes: 

• High school diploma, some college, or college degree preferred.
• Comfortable with accountability, takes ownership of your work.
• Strong time management & organizational skills required.
• Enthusiasm and a positive attitude, ability to maintain grace under pressure.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Team-player mentality, and willingness to support colleagues even if it’s outside of job description.
• Passion for talking to people, relationship building, and building bridges.
• Ability to lift up to 40 lbs. with ease and willingness to roll up your sleeves for event set up.
• Technically proficient with working capabilities in the following programs:
  • Microsoft Office Suite with excellent skills in Outlook, Word, Excel & PowerPoint.
  • The ideal candidate should have working knowledge or be willing to learn these platforms, and others to include GrowthZone, Asana, Microsoft Teams, etc.

Benefits: 

• This is a full-time, hourly paid position, ranging from $15-$20/hour.
• Paid PTO, Sick Time and 12(+/-) paid holidays annually.
• Group Health, Dental & Vision insurance is available.
• Group Life Insurance, Accidental Death & Dismemberment & Long-Term Disability coverage are covered & paid for by the Opelika Chamber of Commerce.

Interested candidates will submit a resume and cover letter to hiring@opelikachamber.com.