Starr Insurance Group, LLC

Job Title: Business Insurance Customer Service Representative

Responsibilities

• Assist our service team and sales employees with the day-to-day tasks associated with servicing our client base.

• Duties include but not limited to - Processing applications, scanning, quoting, endorsements, and checking other documents for accuracy.

• Enter customer information and policy information into our agency management system in a timely manner.

• Answer client and employee inquiries/requests by phone and email.

• Send insurance related documents to vendors - certificates and evidences of insurance for proof of coverage.

• Maintain an existing book of business by working off client list dates, following up on tasks, and making sure internal documents and information is properly logged and stored.

• Perform additional duties as assigned.

Requirements

• High School Diploma

• Time management and organizational skills

• Process information to make informed decisions

• Proficient in the use of MS Office - Word, Excel, Outlook email. (AMS360 insurance

software knowledge is a plus)

• Ability to strategize and solve problems.

• Excellent communication, detail. and people skills.

• An analytical mind and ability to multitask.

• Systems oriented

• Property & Casualty Insurance License. A plus but not required.

Company Benefits:

• Salaried position with performance bonus

• 40l(k) - Company match

• Health insurance

• Dental insurance

• 16 days paid time off. This does not include major holidays

• Flexible spending account

• Supplemental benefits package - Employer Paid