The Account Manager manages client relationships within the Events & Venues division, ensuring client satisfaction and successful event delivery. This role is responsible for understanding client needs, coordinating event details, and ensuring compliance with legal and company policies. The Account Manager also handles financial aspects related to events, including collecting, recording, and processing payments for financial reconciliation. This position focuses on conveying client requests and information to internal teams, based on client needs.

Job Type: Full Time

Apply: www.greenawalthospitality.com/joinourteam 

Key Responsibilities

Client Management:

• Serve as the primary point of contact for assigned clients.
• Understand client needs and provide tailored solutions based on their requests.
• Ensure clients are informed of legal requirements and company policies relevant to their events.
• Relay compliance information to clients to ensure all events meet regulatory and company standards.

Information Dissemination:

• Push out event information and client requests to Operations and other internal teams.
• Ensure all internal teams receive accurate and timely information to execute events successfully.

Compliance Assurance:

• Ensure all events adhere to legal and company standards by guiding clients accordingly.

Event Coordination:

• Coordinate event logistics based on client needs and requests.
• Ensure all event details are managed effectively to meet client expectations.

Sales and Business Development:

• Identify opportunities to upsell services.
• Develop new client relationships to expand the business.

Administrative Tasks:

• Prepare proposals, contracts, and reports.
• Maintain accurate client records and documentation, including financial transactions and compliance communications.

Preferred Qualifications

• 
  
  • Bachelor’s degree in Business, Hospitality, or related field preferred.
  • 3+ years of experience in account management or sales.
  • Strong customer service orientation.
  • Excellent communication and negotiation skills.
  • Ability to manage multiple clients and projects simultaneously.
  • Detail-oriented with strong organizational skills.

U.S. Equal Employment Opportunity laws make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. All candidates that apply to B&B will be treated equally and given the same opportunity for the applied position. We ask and follow the same interview questions and procedures to all applicants and do not discriminate. The most qualified candidate will be chosen for the position.